Need some friendly, confidential advice?
- Call 0300 123 6600Phone
Call FRANK 24 hours a day, 7 days a week.
Call service details
For people with hearing impairments, you can Textphone FRANK on 0300 123 1099.
If you call when your friends are around we may ask you to call back when you're on your own.
Calls from a landline cost no more than a normal national call (to an 01 or 02 number). The calls may show up on the bill.
Calls from a mobile phone vary in cost depending on what network you’re on. The call may show up on the bill.
You can talk to FRANK in 120 languages – just call the same number and an interpreter will be there if you want.
- Text 82111Chat
Text a question and FRANK will text you back.
Text service details
The cost of sending a text to FRANK is the same as a standard text message - which will depend on your network tariff. There is no charge for receiving text messages from FRANK. Please don't send picture messages as FRANK can't view them.
Remember you can always call or email FRANK anytime if you need more information and advice about drugs.
The information you give to FRANK will only be used for internal training and improving the service. It will not be passed to other organisations or third parties that are not directly connected with FRANK and you will not receive more communication from FRANK unless you have asked for it.
- Send an email
Send an email and FRANK will message you back.
Email service details
The reply will come from email@example.com and the subject line won't have your question in it.
FRANK will only ever reply to you. You'll never receive an email you didn't ask for.
If you're worried about someone reading your messages, you can always set up a special email account with something like Gmail or Yahoo.
Help and advice
What to do in an emergency
If you or someone else needs urgent help after taking drugs or drinking, call 999 for an ambulance. Tell the crew everything you know. It could save their life.What else to do in an emergency